### Verified Reviews

#### Jitendra K.

*Founder, Technova*

"The first weeks required adaption from our production team. Some staff found the dashboard complex at first glance. Thankfully, SP Tech offered training sessions that solved this quickly."
[Read More](https://www.g2.com/products/sp-tech/reviews/sp-tech-review-11862589)

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#### Nick Zuppe
*Service Cloud, Professional Services*

"SP Tech created a clean and efficient Salesforce experience in the case of our sales team and support team. They made their customizations without complicating it and provided us with"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000002EMlzMAG)

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#### Wes Gleeson
*Salesforce Platform, Professional Services*

"We required a trusted partner in order to deploy a bespoke approval procedure. The solution provided by SP Tech was well organized and it fitted perfectly in our workflow. They"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000002EMrWMAW)

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#### Michael Callen
*Salesforce Platform, Professional Services*

"We have contracted SP Tech to do Salesforce upgrades on several occasions. Their advisors never fail to learn what we are trying to achieve and express themselves effectively. The team"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000002EO0RMAW)

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#### Anonymous
*GTB Technologies, Professional Services*

"SP Tech has been instrumental in our CRM transformation. Their expertise and proactive approach have significantly improved our customer engagement and operational efficiency. We appreciate their responsiveness and dedication to"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000001XLTWMA4)

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#### Anonymous
*ITA, Financial*

"Kudos to the SP Tech team for their exceptional work on our Salesforce Implementation and the setup of our Salesforce DevOps process. Their expertise, professionalism, and seamless execution have significantly"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000001X9j0MAC)

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#### Anonymous
*Fair Trade REI, Real Estate*

"Our real estate Sales Cloud Org has benefited greatly from the implementation of Salesforce Sales Cloud. It has simplified the workflow from generating leads to finalizing deals, resulting in higher"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000000yhJdMAI)

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#### Krishna Thakur

*CEO, Capri Healthcare*

"SP Tech team helped us define the requirements during Discovery phase and define the project scope, timeline and budget. Team have deep understanding with healthcare industry and translating it to"
[Read More](https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000FZ5OPUA1&revId=a6HHu000002BDVPMA4)

---

## Agentforce Pricing

Businesses may effectively scale AI agents with the flexible, usage-based choices provided by Agentforce pricing. Organizations can control expenses and match AI investments with business expansion and operational objectives with transparent Salesforce Agentforce pricing.

### Pricing Models

#### Salesforce Foundations
- **$150 User / Month**
 - 250K Data Cloud credits
 - 100K Flex credits
 - Sales, Service, Marketing and Commerce tools

#### Flex Credits
- **$200 User / Month**
 - $500 USD / Per 100K credits
 - Agent builder
 - Agent wizard
 - Buying model flexibility
 - Prompt builder
 - Out-of-the-box templates, topics and actions for customer-facing & employee-facing use cases

#### Conversations
- **$200 User / Month**
 - $2 USD / Per conversation
 - Prompt builder
 - Agent builder
 - Agent wizard
 - Out-of-the-box templates, topics and actions for customer-facing use cases

## Agentforce Add-Ons and Enhancements

### Agentforce Add-Ons
- $125 user / month
 - AI-powered analytics, prompt builder, and more
 - Our full suite of AI, unified in the flow of work
 - Unmetered Agentforce usage for employees

### Agentforce Industry Add-Ons
- $150 user / month
 - Our full suite of industry-specific AI, unified in the flow of work
 - Unmetered Agentforce usage for employees
 - Everything in Agentforce Service & Agentforce Sales Add-Ons

### Agentforce User License
- $5 USD / User / Month
 - Required flex credits
 - Metered Agentforce usage for employees
 - Provide Agentforce access to every employee

## Frequently Asked Questions

#### How do I choose between Flex Credits and Conversation-Based pricing?
Flex Credits are perfect if your company uses Agentforce across several departments and workflows with different usage patterns. Whereas conversation-based pricing performs better when costs are primarily driven by customer or internal conversations.

#### Can I eventually convert from Conversation pricing to Flex Credits?
Yes. Salesforce Agentforce pricing allows businesses to switch between pricing models as consumption changes.

#### Can I combine Conversation pricing with Flex Credits?
Yes. It is possible to employ both Flex Credits and Conversation-Based pricing inside the same company.
